Enthusiastic advertising student with noted success in customer communication and problem-solving with a desire to acquire industry knowledge through a communications or marketing internship.
Kent State University Library August 2007 – Current
Kent, Ohio Circulation Department
- Help by assisting patrons in research
- Shelve/retrieve/organize books
The Walt Disney World Resort® May 2011 – August 2011
Orlando, Florida Attractions Hostess – The Magic Kingdom – The Haunted Mansion
- Demonstrate excellent guest service skills in high volume area
- Perform excellent verbal communication skills
- I earned the Great Service Fanatic card for projecting a positive image and energy and for going above and beyond what my managers asked of me in my role.
- Volunteered at Give Kids The World
The Walt Disney World Resort® January 2011 – May 2011
Orlando, Florida Attractions Hostess – Downtown Disney – Disney Quest
- Ability to manage multiple tasks and work well under pressure
- Proven adaptability skills in carrying out various work assignments
- Deliver exceptional guest service in Fortune™ 100 Company
- Successfully completed Disney’s Creativity & Innovation and Organizational Leadership courses
- I earned multiple Great Service Fanatic cards and an Applause-o-Gram for demonstrating the Disney Service Basics at an exceptional level.
The Walt Disney World Resort® August 2010 – January 2011
Orlando, Florida Quick Food and Beverage – Animal Kingdom – Restaurantosaurus
- Nationally selected to participate in an international living, learning and earning internship
- Greet customers, take food orders, cook orders to customer satisfaction, stock and prep kitchen and bus tables
- Successfully completed Disney’s Marketing You and Corporate Communications courses
- I earned the Great Service Fanatic card for projecting a positive image and energy.
2007 – 2012 Kent State University
Kent, Ohio Advertising Major
- Member of the Kent State University Advertising Club Fall 2009
- Inducted into The National Society of Leadership and Success spring 2010
- Co-Captain for The National Society of Leadership and Success Relay for Life team – Spring 2010